Air Canada is Canada's largest full-service airline and the largest provider of scheduled passenger services in the Canadian market, the Canada-U.S. transborder market and in the international market to and from Canada. Together with its Air Canada Express regional partners and leisure carrier, Air Canada rouge, Air Canada serves over 38 million passengers annually and provides direct passenger service to more than 190 destinations on five continents. Air Canada is a founding member of Star Alliance™, the world's most comprehensive air transportation network.
Customer Relations Representative
Respond to customer complaints and inquiries from internal/external customers by phone, royal mail, fax, e-mail and occasionally in person.Evaluate the customer complaint and complete the necessary research in order to appropriately respond to the issue.Determine appropriate payment of compensation and waiver of penalties within departmental guidelines and using a common sense approach.
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Technical Analyst
The Technical Analyst will lead the investigation and resolution of complex technical and web reported issues and contribute to the support and development of CSI initiatives working closely with eCommerce, Development and infrastructure teams.
Customer Service Agent - Cargo
Coordinator
Industrial Mechanic Millwright
Bilingual Customer Sales & Service Agents
