Senior Assistant.Employee Management
Assisting intra department function as may be assigned from time to time by seniors. (Recruitment / Payroll / Employee Relations, etc…….)
Ensuring proper update, entering of data in the HRMS.
Provide statistical information within the department as and when required.
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Analyst-Long Term Schedules.Network Development
Maintain historical performance data of the schedules with respect to route lengths, time difference changes, airport handling constraints etc and incorporate in the future schedules changes if any necessary.
Keep the stations informed of the bilateral conditions in seat eligibilities and uplift limits
Collect and compile information on past and present schedules of other Airline.
Inform Manager- Scheduling with timely information on major variances in the operating schedule
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Officer-Cargo [LKO & LHR]
Monitor implementation of cargo handling procedures.
Ensure rectification of discrepancies on cargo handling.
Liaise, coordinate, develop and implement department operational standards and procedures in order
to exceed minimum standards.
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ManagerCargo Handling.Cargo-Administration
Responsible for designing airport products and services standards in conjunction with Customer Experience ensuring its delivery to all airport touch points.
Responsible for ensuring the WY brand is displayed as per documented guidelines set by relevant departments like visual comms, marketing, etc. in all network airports at all times Responsible for conducting and compiling audit reports inclusive service level agreements compliance, excess baggage and ancillary targets on network airports and measuring service delivery at all Customer Touch-points. To recommend corrective action and provide feedback where appropriate to ensure compliance.
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Agent Reservation &Ticketing
Should be fully conversant with all Oman Air customer series procedures. Ticketing and Reservation system. Reservation policies and Company policies and procedures
Issue al tickets correctly and legibly abiding to all IATA ticketing rules and regulations
Answer all incoming telephone calls courtesy and quickly
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Catering Hand
Handyman
Senior Assistant-Administration.Ramp
Senior Controler-Technical Records
Analyst-Flight Scheduling And Statistical Data.Customer Services
